Effective Date: December 12, 2025
Last Updated: December 12, 2025
Welcome to Landmark Aesthetics. These Terms and Conditions ("Terms") govern your use of our website, services, and treatments. By booking an appointment, using our services, or accessing our website, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, please do not use our services.
1. Acceptance of Terms
By accessing our website at landmarkaesthetics.net, scheduling appointments, or receiving services at our Jacksonville, TX location, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
These Terms apply to all visitors, clients, and users of our services.
2. Services Provided
Landmark Aesthetics is a medical spa offering aesthetic and regenerative beauty treatments, including but not limited to:
- Botox and dermal fillers
- Laser hair removal
- Body contouring treatments
- Skin rejuvenation procedures
- Other aesthetic services as offered
Professional Standards:
- All treatments are performed by licensed and trained professionals
- Services are provided in accordance with industry standards and regulations
- We reserve the right to refuse service if we determine a treatment is not appropriate for you
Medical Necessity:
- Our services are elective cosmetic procedures, not medical necessities
- Results may vary based on individual factors
- No guarantees are made regarding specific outcomes
3. Eligibility and Client Responsibilities
Age Requirement:
- You must be at least 18 years of age to receive services
- Minors under 18 require parental or guardian consent and presence
Health Disclosure:
- You must provide accurate and complete health information
- Disclose all medications, allergies, and medical conditions
- Inform us of any changes to your health status
- Failure to disclose relevant information may result in adverse effects
Medical Conditions:
- Certain medical conditions may prevent you from receiving treatments
- You are responsible for consulting your physician before treatments if you have health concerns
- We may require medical clearance from your doctor before proceeding
Pregnancy and Nursing:
- Many treatments are contraindicated during pregnancy and nursing
- You must inform us immediately if you are or become pregnant or are breastfeeding
4. Appointments and Scheduling
Booking Appointments:
- Appointments can be scheduled online, by phone, email, or through our social media channels
- You will receive confirmation of your appointment via email or text
- Appointments are subject to availability
Cancellation Policy:
- We require at least 24 hours' notice for appointment cancellations or rescheduling
- Cancellations made less than 24 hours before the scheduled appointment will forfeit the security deposit
- No-shows will not be refunded their security deposit
Late Arrivals:
- Please arrive 10-15 minutes early for your appointment
- Arrivals more than 15 minutes late may result in shortened treatment time or rescheduling
- Full service fees may apply even if treatment time is reduced due to late arrival
Rescheduling:
- We understand that emergencies happen and will work with you to reschedule when possible
- Repeated late cancellations or no-shows may result in requiring prepayment for future appointments
5. Payment and Pricing
Payment Methods:
- We accept payment via credit card, debit card, and other methods processed through Square
- Payment is due at the time of service unless other arrangements have been made
- We do not currently accept insurance for cosmetic services
Pricing:
- All prices are subject to change without notice
- Current pricing is available on our website or by contacting us directly
- Package deals and promotional pricing may have specific terms and expiration dates
Deposits:
- Certain services may require a deposit at the time of booking
- Deposits are non-refundable but may be applied to rescheduled appointments
- Failure to attend your appointment may result in forfeiture of the deposit
Refund Policy:
- Services rendered are generally non-refundable
- If you are unsatisfied with your treatment, please contact us within 7 days to discuss options
- Refunds are issued at our sole discretion and on a case-by-case basis
Packages and Memberships:
- Package deals and memberships have specific terms, including expiration dates
- Unused portions of packages are non-refundable
- Package terms cannot be combined with other offers unless explicitly stated
6. Treatment Consent and Risks
Informed Consent:
- You will be required to sign a consent form before receiving treatment
- The consent form outlines the procedure, potential risks, and expected outcomes
- You have the right to ask questions and receive clear answers before proceeding
Risks and Side Effects:
- All aesthetic treatments carry some degree of risk
- Common side effects may include redness, swelling, bruising, or temporary discomfort
- Rare but serious complications can occur; these will be discussed during consultation
- You assume all risks associated with elective cosmetic procedures
No Guarantees:
- While we strive for optimal results, outcomes vary by individual
- We do not guarantee specific results from any treatment
- Multiple sessions may be required to achieve desired outcomes
Follow-Up Care:
- You are responsible for following all pre-treatment and post-treatment instructions
- Failure to follow care instructions may affect results and increase risk of complications
- Contact us immediately if you experience unusual symptoms or complications
7. Before and After Photos
Consent for Photography:
- We may request permission to take before and after photos for your treatment record
- Use of photos for marketing purposes requires separate written consent
- You may revoke consent for marketing use at any time
Ownership:
- Photos taken for medical records are part of your confidential health information
- Photos used with your consent for marketing become property of Landmark Aesthetics
- We will not use your photos for marketing without your explicit permission
8. Confidentiality and Privacy
HIPAA Compliance:
- We are fully HIPAA compliant and protect your health information
- Your personal and health information will not be shared without your consent except as required by law
- See our Privacy Policy for detailed information on how we handle your data
Client Confidentiality:
- All consultations and treatment information are confidential
- Staff members are trained in privacy and confidentiality practices
9. Website Use and Intellectual Property
Website Terms:
- Content on our website is for informational purposes only
- Information does not constitute medical advice or create a patient-provider relationship
- Always consult with a qualified professional before making treatment decisions
Intellectual Property:
- All content on our website, including text, images, logos, and graphics, is the property of Landmark Aesthetics
- You may not reproduce, distribute, or use our content without written permission
- Trademarks and service marks are protected by applicable laws
User Conduct:
- You agree not to misuse our website or services
- Prohibited activities include hacking, spreading malware, or attempting unauthorized access
- Violation of these terms may result in termination of access and legal action
10. Third-Party Services
Square Payment Processing:
- Payments are processed through Square, a third-party payment processor
- Square's terms and conditions apply to all payment transactions
- We do not store credit card information on our systems
External Links:
- Our website may contain links to third-party websites
- We are not responsible for the content or practices of external sites
- Third-party websites have their own terms and privacy policies
Social Media:
- We may engage with you through social media platforms
- Social media platforms have their own terms of service and privacy policies
11. Liability and Disclaimers
Limitation of Liability:
- To the fullest extent permitted by law, Landmark Aesthetics is not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount you paid for the specific service in question
- This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory
Medical Emergencies:
- In the event of a medical emergency during treatment, we will provide appropriate care and may contact emergency services
- You are responsible for any emergency medical costs incurred
Assumption of Risk:
- You acknowledge that cosmetic procedures carry inherent risks
- By choosing to receive treatment, you assume these risks
- We are not liable for outcomes that are inherent to the nature of the procedure
No Medical Advice:
- Information on our website does not constitute medical advice
- Always consult a qualified healthcare provider for medical decisions
- Our services are cosmetic and elective in nature
12. Client Conduct and Behavior
Respectful Behavior:
- We expect all clients to treat our staff with respect and professionalism
- Harassment, abuse, or threatening behavior will not be tolerated
- We reserve the right to refuse service and terminate relationships with clients who engage in inappropriate conduct
Substance Use:
- Clients under the influence of alcohol or drugs may be refused treatment
- This is for your safety and the safety of our staff
Compliance:
- You agree to follow all facility rules and staff instructions
- Non-compliance may result in termination of treatment and forfeiture of fees
13. Gift Certificates and Promotions
Gift Certificates:
- Gift certificates are available for purchase and may be redeemed for services
- Gift certificates are non-refundable and cannot be exchanged for cash
- Gift certificates may have expiration dates as stated at the time of purchase
Promotional Offers:
- Promotional offers are subject to specific terms and conditions
- Offers cannot be combined unless explicitly stated
- We reserve the right to modify or discontinue promotions at any time
- Promotional pricing applies only to services received during the promotional period
14. Modifications to Terms
Right to Modify:
- We reserve the right to modify these Terms and Conditions at any time
- Changes will be effective immediately upon posting to our website
- Continued use of our services after changes constitutes acceptance of new Terms
Notification:
- We will make reasonable efforts to notify clients of significant changes
- It is your responsibility to review these Terms periodically
15. Dispute Resolution and Governing Law
Governing Law:
- These Terms are governed by the laws of the State of Texas
- Any disputes will be resolved in the courts of Cherokee County, Texas
Informal Resolution:
- We encourage you to contact us first to resolve any disputes informally
- Most concerns can be addressed through direct communication
Arbitration:
- If informal resolution is unsuccessful, disputes may be subject to binding arbitration
- Arbitration will be conducted in accordance with applicable Texas law
Class Action Waiver:
- You agree to resolve disputes on an individual basis
- You waive the right to participate in class action lawsuits
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.
17. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Landmark Aesthetics regarding the use of our services and supersede all prior agreements and understandings.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Landmark Aesthetics
Jacksonville, TX
Email: questions@landmarkaesthetics.net
Website: https://www.landmarkaesthetics.net
We will respond to your inquiry as soon as possible.
19. Acknowledgment
By using our services, booking appointments, or accessing our website, you acknowledge that:
- You have read and understood these Terms and Conditions
- You agree to be bound by these Terms
- You have the legal capacity to enter into this agreement
- You will comply with all applicable laws and regulations
Thank you for choosing Landmark Aesthetics. We look forward to helping you achieve your aesthetic goals with professionalism, care, and expertise.